making a fresh start with energy debt

Privacy Policy

The EDF Energy Trustt does not capture, process and store any sensitive information about individuals who access this Web site, except where you have provided your personal details as part of an application process or enquiry. The personal details you supply to the EDF Energy Trust, will be used solely for the purposes of assessments for grants.

If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone on line.

Links to other websites

The EDF Energy Trust website contains links to other recommended websites. Other sites may link to he EDF Energy Trust website, but this in no way does indicates our endorsement of those sites or their content.

We encourage all visitors to read the privacy statements of each website that collects personal information.

Disclosure to other parties

TWe may need to share your information with our service providers, associated organisations and agents for the purposes of assessment or seekin additional support and help for you.

Cookies

To enable us to make the Site available and to monitor and improve the Site, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of the website you linked from to the Site. This is technical informaion and does not identify you.

Cookies

We do not use cookies to operate this website.

Security of emails

No data transmission over the Internet can be guaranteed to be 100% secure. Therefore the EDF Energy Trust cannot guarantee that personal or sensitive information remains confidential during transmission over the Internet. All emails sent to the EDF Energy Trust will be monitored and checked to ensure our systems operate effectively.

Data Protection

The Data Protection Act allows you to have access to information the EDF Energy Trust holds about you and, where appropriate to have it corrected or deleted and a small administration charge of �10 will be made when providing information. Please address all your requests to [email protected]