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Other Sources of Help

If you are having difficulties dealing with debt problems, you should seek specialist advice. Before seeing an advisor about money issues, it is useful to make a complete list of your debts and work out your income and expenditure.

For more information on how to handle debt, see the Advice on Debt section of the Citizens Advice Bureau web site.

You can also try speaking with any of the following organisations:

• National Debtline
  This is a helpline which provides free, confidential and independent advice on how to deal with debt problems. Freephone 0808 808 4000 or click here.
• Citizens Advice Bureau
  The CAB provides free information and advice. They do not have a national telephone number because they only deal with people at their local offices, called bureaux. Your local CAB number can be found:
  • in the local telephone directory
  • in libraries
  • on the website www.citizensadvice.org.uk/index/getadvice.htm#searchbox (if you do not have access to the website you can usually use this service free of charge at your library)
• Welfare Rights Advice Service
  Some Councils have a welfare rights advice service or have links to an independent local service.
• Independent Money Advice Service
  They are ususally listed in your local telehone directory under 'money'. Many are members of Advice UK and information is available from their website of local agencies at www.adviceuk.org.uk
• Turn2us

  Turn2us is a new charity set up to help people in financial need access       welfare benefits and grants.The free, comprehensive website features a benefits calculator and a grants search section where individuals can look for grant-giving organisations that may be able to assist them, based on their particular need and circumstances. www.turn2us.org.uk 

Help is also available to assist you in reducing your bills. You may be eligible for grants to help reduce you heating and lighting costs from these organisations:

• Home Heat Helpline
  Home Heat Helpline is for individuals who are on low income benefits. You can speak to an energy company advisor about debt management or energy efficiency. Freephone 0800 33 66 99 or click here.
• Energy Saving Trust
  For help with saving energy and for grants available to make energy saving home improvements, call freephone 0800 512 012 or visit www.est.org.uk/myhome
• Warm Front (Managed by EAGA)
  To apply for a Warm Front grant, visit www.warmfront.co.uk or call 0800 316 2805
• National Energy Action (NEA)
  NEA develops and promotes energy efficiency services to tackle the heating and insulation problems of low-income households. For more information and how to apply for help, visit www.nea.org.uk.
• OFGEM
  Ofgem is the regulator for Britain's gas and electricity industries. Its role is to promote choice and value for all customers.
• Consumer Focus
  As the independent gas and electricity watchdog, their mission is to get the best deal they can for energy consumers. To get help and advice click here
• The Consumer Credit Counselling Service
  The Consumer Credit Counselling Service is a registered charity whose             purpose is to assist people who are in financial difficulty by providing free,             independent, impartial and realistic advice.  Click here for more details.