EDF Energy
For help and advice regarding your domestic gas/electricity supply from EDF Energy, please call one of the dedicated freephone numbers below or alternatively write to them at:
EDF Energy
Customer Service Team
Osprey House
Osprey Road
EXETER
EX2 7WN
National Gas Emergency Service (24hr, for gas emergencies).
0800 111 999
Gas and electricity enquiries for existing customers
(Mon-Fri ~ 8am-8pm, Sat ~ 8am-2pm)
0800 096 9000
Gas and electricity sales enquiries
0800 056 5927
Direct Debit (monthly or quarterly) set up
0800 096 2260
Automated 24hr service
0800 015 1736
EDF Energy Pay As You Go (prepayment meter) enquiries
0800 015 1733
Energy efficiency helpline
0800 096 9966
Green Energy helpline
0800 051 1905
Customers with special requirements helpline
0800 269 450
Text telephone – for customers with hearing difficulties
0800 096 2929
Home improvement
0800 28 28 78
Calling from abroad
+44 191 522 1201